Reference

Understand Your Rights on oddsshark

Everything governing your account — how we collect data, how we use it, and what your rights are — is laid out here in plain language. Access to oddsshark is subject to state law and available only where local regulations permit.

State-dependent accessAccount data rightsContact paths listedPolicy updates flagged
oddsshark Understand Your Rights on oddsshark
HOW WE PROTECT YOU

Data Handling and Account Security

What We Collect

We collect the information needed to verify your identity, process PayPal, Venmo, or Play+ transactions, and comply with state reporting requirements. Nothing beyond what account operation requires.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see how pages perform. You can manage cookie preferences from the settings link in the site footer.

Data Retention

Account records are kept for as long as your account is active and for any period required by state law after closure. You can request a summary of what we hold by contacting support.

Requesting Changes

To update, correct, or delete your personal data, submit a request through the account dashboard or email support from your registered address. We process verified requests promptly.

REACH US DIRECTLY

Contact Us About Policy Questions

Team online

Live Chat

Open the chat widget from any page once you are logged in. It connects you to a support agent who can pull up your account and walk through policy specifics with you.

Email Support

Send policy or data questions to our support address from the email on your account. We reply to verified account holders and reference your request by ticket number.

Account Help Center

Your account dashboard links to the full terms document, data request forms, and the contact page — everything in one place without needing to search the site.

Common Legal and Policy Questions

If something in the terms is unclear, these questions cover what account holders ask most. Still have something specific? Reach us through live chat or account email.

Access depends on your state's laws. We operate only in states where online sports betting and gaming are permitted under local regulations. Check your state's current status before opening an account.

We store identity verification details, payment method records for PayPal, Venmo, and Play+, transaction history, and any correspondence with support. This is required for account operation and state compliance.

Yes. Submit a data request through your account dashboard or email us from your registered address. We'll send a summary of what we hold tied to your account.

Contact support via live chat or email to request account closure. Any pending withdrawal to your PayPal, Venmo, or Play+ account will be processed before the account is deactivated.

We email registered account holders before any material policy change takes effect. You can also check the terms document linked in your account dashboard at any time.

Use the email support channel from your registered address. Legal and compliance requests are routed to the appropriate team and acknowledged by ticket number within one business day.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.